Module error on 6509 CatOS

Unanswered Question
Jun 30th, 2010
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Hi,


I am getting an ASIC out of sync error on my 6509 swicth with  cat6000-sup.6-4-11.bin IOS.


Error details :


2010 Jun 30 10:37:19 PDT -07:00 %SYS-3-SYS_LCPERR3:Module 7: Bus Asic #0 out of sync error: Module requires attention - troubleshoot or contact TAC for assista
2010 Jun 30 10:37:49 PDT -07:00 %SYS-3-SYS_LCPERR3:Module 7: Bus Asic #0 out of sync error: Module requires attention - troubleshoot or contact TAC for assista
2010 Jun 30 10:38:19 PDT -07:00 %SYS-3-SYS_LCPERR3:Module 7: Bus Asic #0 out of sync error: Module requires attention - troubleshoot or contact TAC for assista
2010 Jun 30 10:38:50 PDT -07:00 %SYS-3-SYS_LCPERR3:Module 7: Bus Asic #0 out of sync error: Module requires attention - troubleshoot or contact TAC for assista


I checked on the cisco output interpreter and this is what they recommend:


Recommended Action: Check the port's physical status for duplex mismatch, out-of-sync
network interface cards on the attached workstations, error disable condition,
late collisions, or any link level errors. The message does not necessarily indicate
a hardware problem. Alternately paste the show port and show interfaces command
outputs into the Output Interpreter tool for analysis of these conditions.

Any help will be greatly appreciated.


Thanks.

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Overall Rating: 5 (1 ratings)
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Edison Ortiz Wed, 06/30/2010 - 11:15
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The switch is also telling you what I'm about to tell you.. Contact TAC for assistance.. This is more than likely a hardware issue, nothing we can help from here.

Leo Laohoo Wed, 06/30/2010 - 15:37
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I agree with Edison.  It's time for you to contact TAC and prepare for an RMA.

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