I am configuring a UC540 for a customer. Before doing the initial configuration, I upgraded the UC540 to 8.0.5? (or whatever the latest one available is). I set up 9 desk phones but have not set up the phone lines. Then, I enabled SNR for 1 user and the "mobile" number I entered was another user's extension to test the feature as the system is still not live. From what I read, once the phone starts ringing, the mobile phone will ring as well (it's taking our "mobile" phone a couple of seconds to start ringing but that's OK). When you pick up the desk phone, the mobile phone will stop ringing and you can choose to transfer the call to your mobile phone by pressing the Mobility button on the phone. Another way would be to pick up the mobile phone and to resume the call on the desk phone, you would have to press the Resume key on the desk phone. However, I never see this Resume key as the desk phone keeps ringing and ringing for a long time (I think it never stops unless you hang up the call). Is this the correct behavior? Is there any more tweaks that need to be done on the UC540? I did it all through CCA so I am not sure if something is missing.
Hi, I just set this up on my UC560 with 8.0.2 SWPack:
I configured it using TEL #26
I called the SPA504G, which was configured to SNR to another extension (201 in my case). 201 rings and I answer it.
the SPA504G continues to ring for the timer pushed from CCA (30 seconds).
ephone-dn 18 dual-line
number 209 no-reg primary
description Five Zerofour
name Five Zerofour
snr 201 delay 5 timeout 30 cfwd-noan 400
call-forward busy 400
call-forward noan 400 timeout 20
Once 30 seconds expires, the Phone will show RESUME key and the extension should flash RED so you can pull the call back either way (button or RESUME).
So it should work for you too....
Can you share your ephone-dn ?
Can you double check your code (CCA can show you your SW in MONITOR: Telephony: SW Pack.
I want to tell you that I am happy your are staging this system before deployment. This is better than learning this on site ;-)