06-30-2010 01:35 PM - edited 03-13-2019 07:02 PM
Hi!:
I have a DMS that somebody else installed and configured but forgot the password. Is there a way to do password recovery with DMS 5.0.3?
Thank you in advance!
Karla
Solved! Go to Solution.
07-02-2010 07:40 AM
If you new the user's PWADMIN password, you could reset the superuser's password .
You need to access your AAI interface for the Digital Media Manager(DMM) using the "pwadmin" user. # ssh -lpwadmin [ DMM-Server IP address or FQDN] Cisco Digital Media Manager AAI --------------------- DIGITAL MEDIA MANAGER ---------------------- - - RESET THE PASSWORD - - CHANGE_ADMIN_PASSWORD Change admin password - CHANGE_PWADMIN_PASSWORD Change pwadmin password - RESET_SUPERUSER_PASSWORD Reset superuser password _ ------------------------------------------------------------------ - < OK > < LOG OUT > - ------------------------------------------------------------------ * Select " RESET_SUPERUSER_PASSWORD Reset superuser password " * Verify by accessing the Digital Media Manager(DMM) Web Gui Admin Console with "superuser" and the NEW Password.
07-02-2010 07:40 AM
If you new the user's PWADMIN password, you could reset the superuser's password .
You need to access your AAI interface for the Digital Media Manager(DMM) using the "pwadmin" user. # ssh -lpwadmin [ DMM-Server IP address or FQDN] Cisco Digital Media Manager AAI --------------------- DIGITAL MEDIA MANAGER ---------------------- - - RESET THE PASSWORD - - CHANGE_ADMIN_PASSWORD Change admin password - CHANGE_PWADMIN_PASSWORD Change pwadmin password - RESET_SUPERUSER_PASSWORD Reset superuser password _ ------------------------------------------------------------------ - < OK > < LOG OUT > - ------------------------------------------------------------------ * Select " RESET_SUPERUSER_PASSWORD Reset superuser password " * Verify by accessing the Digital Media Manager(DMM) Web Gui Admin Console with "superuser" and the NEW Password.
07-02-2010 10:54 AM
Hi!:
Thank you for your answer, was really helpful
Regards,
Karla
08-04-2010 03:19 PM
Hi there
Just an FYI
I had a customer that had lost their PW for both admin and pwadmin, TAC were able to provide an ISO image to reset the pwadmin, obviously used in a last resort condition.
Cheers
Andy
12-01-2011 08:22 AM
Hi,
I have a question, if i dont remmber the user or passwords, is there a way to reset them via CLI?
Also, i have a DMM 5.2 i noticed that theres a new version 5.3. can i upgrade from 5.2 to 5.3? or should i just install 5.3 as a new server instead of doing an upgrade?
i would like your help
sincerely,
Dante v.
12-01-2011 10:14 AM
Dante,
You need to have the PWADMIN RESET ISO (which like Andy mentioned can be obtained via TAC), You cannot use the keyborad and monitor to reset the pwadmin password.
Regarding your second question : Not all hardware platform support the latest code 5.2.3 and 5.3, You must check the release notes of each release to find hardware compatibility, The upgrade maintains your current assets and database whereas a Fresh Install configures the device from Scratch, Fresh install is only supported on UCS-210 platform.
If you wish to upgrade , you have to follow the upgrade path 5.2-->5.2.1-->5.2.2-->5.2.2.1 or
5.2-->5.2.1-->5.2.2-->5.2.3-->5.3
Release notes can be located at :
http://www.cisco.com/en/US/products/ps6681/prod_release_notes_list.html
If this answers your concern, Please mark this post as "Answered"
Thanks,
Sagar Dhanrale
12-06-2011 10:01 AM
Sagar,
Thank you for your help.
It worked with the pwadmin
Sincerly.
Dante Verastegui
03-04-2012 07:00 PM
hi everyone,
I have a problem with DMM
I upgraded DMM version 5.2.2 to 5.2.3, after successful upgrade i can not login with old user and password.
Please help me.
thank everyone so much.
03-05-2012 01:33 PM
Hi Nguyen
Is it the AAI cli (admin) access you are having a problem with or the DMM GUI username/password (superuser)?
Cheers
Andy
03-05-2012 06:00 PM
Hi Andy,
at AAI CLI i can not login using "admin" user and i can't ping ip address of ethernet 1.
Thank
Quoc
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