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No contact status in CUPC

tka
Level 1
Level 1

Hi guys,

I can't see contacts staus in the UPC client.

Is there somethi special I should check ?

regards,

2 Replies 2

Aaron Harrison
VIP Alumni
VIP Alumni

Hi

Check the 'Server Health' menu option in CUPC, specifically the 'Presence' section.

Did you set digest credentials on the end user?

Also, don't duplicate posts; most people check on all these voice/video forums.

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!

Hi ,

Ok for the duplicate posts.

The CUPS server in the Health reports is connected. and no digest credentiels are set in the end users.

regards,