Quality Manager with Contact Center Enterprise (not Express)?

Answered Question
Jul 1st, 2010
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Is Quality Manager (part of the Workforce Optimization package) supported with Contact Center Enterprise?  The documentation focuses on Express only.


Thanks,

Tom

Correct Answer by Anthony Holloway about 6 years 12 months ago

You buy QM Enterprise direct from Calabrio, and QM Express from Cisco.

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Correct Answer
Anthony Holloway Thu, 07/01/2010 - 12:25
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You buy QM Enterprise direct from Calabrio, and QM Express from Cisco.

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