cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
985
Views
0
Helpful
5
Replies

CUB Attendant Console 8.0.0.5

Carla White
Level 1
Level 1

Is there a requirement for the CUB Attendant Server to be installed on a separate machine before a CUB Attendant console installation.   Is this

application running in a sever/client enviroment and the Attendant Server must be installed on the first machine and console users installed

after a server is established?   The CUCM is 7.1.3 and the CUBAC is 8.0.0.5

5 Replies 5

Rob Huffman
Hall of Fame
Hall of Fame

Hi there,

You are most correct The server component needs to be built as a first step;

You can install the Cisco Unified Business Attendant Console to a dedicated hardware server or load it on a desktop PC running Windows Server 2003 R1 or R2 or Windows Server 2008 R1. A web-based installation utility guides you through configuring the application server with Cisco Unified Communications Manager. For each operator client, Cisco Unified Business Attendant Console client software is loaded on the operator's desktop PC.

http://www.cisco.com/en/US/prod/collateral/voicesw/ps6789/ps7046/ps7282/product_data_sheet0900aecd805e6a5f.html

Cheers!
Rob

Please support CSC Helps Haiti

https://supportforums.cisco.com/docs/DOC-8895

https://supportforums.cisco.com/docs/DOC-8727

Rob,

Thanks.  That pretty much cleared that up.

Is there any way for the inbound call to ring the phone first instead of the console. The design guide indicates that is the

normal call flow for CUBAC.   We had to install speakers on the client console in order to hear the ring.  The

attendant has a Plantronic wireless hookswitch headset plugged into the phone.  The beep indicator does not

come in the headpiece first because the initial call goes to the console.   Any other workarounds?

Had not seen this before. Is this a purchase item or can it be downloaded? Can the server run in a vm?

Hi

You can get an eval here : http://cisco-ac.arcsolutions.com/UserWebSite/cisco/ciscodefault.aspx

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: