Static and dropped calls

Unanswered Question
Jul 2nd, 2010
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Hello we just got a complain that incoming calls get static


we have a cucm 6.1.2 cluster of 2 servers and 2811 with a pri locally to remote locations

one of this locations is complaining about static and dropped calls


i was checking the controller of the pri and this is what i saw


otal Data (last 24 hours)
     0 Line Code Violations, 561 Path Code Violations,
     0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 120 Degraded Mins,
     144 Errored Secs, 69 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs






No slips but a couple of errored seconds


also i have the


network-clock-participate wic 2
network-clock-select 1 T1 0/2/0


configured


clocking looks good


Network Clock Configuration
  ---------------------------
  Priority      Clock Source    Clock State     Clock Type


     1          T1 0/2/0        GOOD            T1         
    10          Backplane       GOOD            PLL       


  Current Primary Clock Source
  ---------------------------
  Priority      Clock Source    Clock State     Clock Type


     1          T1 0/2/0        GOOD            T1     



the router is properly grounded

our PRI carrier is Verizon


do you have an idea of what is causing the problem?

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kebrenna Fri, 07/02/2010 - 16:54
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  • Cisco Employee,

For those errors, I would just have the carrier test the circuit.  Looks more like a Verizon issue most likely.


K

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