07-04-2010 06:30 PM
Hi All,
We are using LMS2.6. Now can't start ANIServer. Whenever we tried to start ANIServer with this command "pdexec ANIServer" the system reply
ERROR: Get reply from server failed:
ERROR: Daemon Manager startup in progress. Also, when we open the CiscoWorks,we can reach to login page. After login, there is only blank page.
C:\Program Files\CSCOpx\campus\bin>pdShow ANIServer
Process= ANIServer
State = Failed to run
Pid = 0
RC = -1
Signo = 1073741823
Start = N/A
Stop = 6/30/2010 5:15:53 PM
Core = Not applicable
Info = Application failed or was registered incorrectly.
We really need help and we can't run our CiscoWorks since a week ago.
Solved! Go to Solution.
07-04-2010 11:29 PM
This is what I thought. This file is corrupt. It will need to be recovered from the registry (unless you have a backup). If you have a backup, copy the backup into place, then restart Daemon Manager. If not, contact TAC, and they can walk you through the procedure of restoring this file using the registry keys.
07-05-2010 07:04 PM
You've changed your Service startup parameters, and this is breaking LMS. You must NEVER touch the LMS Service startup parameters unless instructed to do so by TAC.
Change the startup parameter of each of the following services to Manual, then reboot the server. LMS should operate correctly.
CiscoWorks Web Server
CiscoWorks ANI database engine
CWCS Cmf database engine
DFM dfmEpm database engine
DFM dfmInv database engine
DFM dfmFh database engine
CiscoWorks RME NG database engine
CiscoWorks Visibroker Smart Agent
CiscoWorks Tomcat
07-04-2010 08:43 PM
Post the ani.log and ANIServer.log.
07-04-2010 09:06 PM
07-04-2010 11:22 PM
Post your NMSROOT/lib/classpath/md.properties file.
07-04-2010 11:26 PM
07-04-2010 11:29 PM
This is what I thought. This file is corrupt. It will need to be recovered from the registry (unless you have a backup). If you have a backup, copy the backup into place, then restart Daemon Manager. If not, contact TAC, and they can walk you through the procedure of restoring this file using the registry keys.
07-04-2010 11:37 PM
Hi Joe,
We only have the windows backup before this problem happen. Is it possible to replace the whole CSCOpx folder and follows as your instructions? Anyway, thanks a lot for your help.
07-04-2010 11:40 PM
I would not do that. I would just pull out the md.properties from the file system backup.
07-04-2010 11:46 PM
07-04-2010 11:54 PM
Yes, this version is fine.
07-05-2010 12:05 AM
Hi Joe,
Thank you so much for your kindness help. Now we can see the CW Home Page and ANIServer server is started. Really thanks Joe.
07-05-2010 12:59 AM
Hi Joe,
Now I can open the CW Home page but I can't go to "Topology Services". When I click this there is a error "server not found".
I typed these commands step by step.
>net stop crmdmgtd
>net start crmdmgtd
>pdterm ANIServer
>pdexec ANIServer
ANIServer start only a fews seconds and when I check the "pdshow" ANIServer is "failed" again. Please help.
07-05-2010 10:03 AM
Post the new ani.log and ANIServer.log.
07-05-2010 06:18 PM
Hi Joe,
Sorry for late post because of time difference. I'm afraid to say now I've the another problems. After I reboot the server, all of ciscoworks DbEngine can not start. "pdshow" command reply "ERROR: get reply from server failed."ERROR: Daemon Manager startup in progress. Please wait." Although I reboot again the server, these database engine still can't start. Please help.
07-05-2010 07:04 PM
You've changed your Service startup parameters, and this is breaking LMS. You must NEVER touch the LMS Service startup parameters unless instructed to do so by TAC.
Change the startup parameter of each of the following services to Manual, then reboot the server. LMS should operate correctly.
CiscoWorks Web Server
CiscoWorks ANI database engine
CWCS Cmf database engine
DFM dfmEpm database engine
DFM dfmInv database engine
DFM dfmFh database engine
CiscoWorks RME NG database engine
CiscoWorks Visibroker Smart Agent
CiscoWorks Tomcat
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