UCCX CAD,CSD and CDA Versions

Unanswered Question
Jul 6th, 2010

Does anyone know of a document which lists the CAD, CSD and CDA versions which are downloaded by default from UCCX. My UCCX version will 7.0(1) SR5, and I'm trying to determine this detail in advance of the install to satisfy the customers desktop SOE requirements. I don't think the desktop 'versions' are in synch with the UCCX app release version, hence the question..


Bruce Wilkinson

I have this problem too.
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Aaron Harrison Tue, 07/06/2010 - 01:41


The versions are listed on the compatibility sheet : http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_compatibility/matrix/crscomtx.pdf

They're listed under CAD/CAD-BE/CSD Client Version on the second page for whichever version you are looking at. There's a new 'feature' in 8.0 and above where the version numbers will now apparently match...



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