Solved: LMS 2.6 User Tracking - Application error: URN_NOT_FOUND

j-fragoso · ‎07-06-2010

Hi,

When I run a quick report in Campus Manager (User Tracking > Reports) I get the following error appearing in a window:

Application error: URN_NOT_FOUND : urn "ogs_server_urn" : Not found !!.

Could anybody help me?

I attach the ctm_config.txt file

thanks

Joe Clarke · ‎07-22-2010

Just as I thought. Your SSL certificate has expired. Go to Common Services > Server > Security >Certificate Setup, and regenerate a new certificate for this server. Then restart Daemon Manager, and you should be set.

View solution in original post

Joe Clarke · ‎07-06-2010

From which directory did you get this ctm_config.txt? I need to see the ones under NMSROOT/MDC/tomcat/webapps/campus/WEB-INF/lib and NMSROOT/MDC/tomcat/webapps/cmapps/WEB-INF/lib.

Since this is LMS 2.6, I also need to see the output of the pdshow command.

j-fragoso · ‎07-20-2010

Hello Joe,

I attach the information that you request me.

Thanks

Joe Clarke · ‎07-20-2010

DCRServer is not running. Post the DCRServer.log, dcr.log, and NMSROOT/MDC/tomcat/logs/stdout.log.

j-fragoso · ‎07-22-2010

Hi Joseph,

I attach the log files

Joe Clarke · ‎07-22-2010

Just as I thought. Your SSL certificate has expired. Go to Common Services > Server > Security >Certificate Setup, and regenerate a new certificate for this server. Then restart Daemon Manager, and you should be set.

j-fragoso · ‎07-23-2010

Thanks again Joseph, it fixed the problem