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Upgradation issue from 4.2.3 to 7.1.5

sasanka.pathi
Level 1
Level 1

Hi, i am trying to upgrade from 4.2.3 to 7.1.5. When ever i tried to load the Back up of 4.2.3 to 7.1.5 its give me an error. So here is how i am doing

On WIndows i have core mini sftp server and in that following is hte configuration:

Userr name: sashank    

password : cisco

port : 22

root path: c:\cisco\DMABackupWithWarnings04-07-10#4-23.tar

so this is the call manager configuration and on the CUCM configuration as follows:

remote server name: 10.10.10.249    

remote file path:/cisco

remote file name:DMA BackupWithWarnings04--07-10#4-23.tar

remote login id: sashank

remotepassword: cisco

But i am getting an error mesage that /cisco is not found or cannot be used. What should i do now?

1 Accepted Solution

Accepted Solutions

Jaime Valencia
Cisco Employee
Cisco Employee

The error is absolutely right, you're referring to a non-existant folder.

If your root is c:\cisco\ then you just need to use a /


If your root is c:\cisco\ AND you have the file in c:\cisco\cisco\

THEN you would tell CUCM to look into /cisco

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

View solution in original post

2 Replies 2

Jaime Valencia
Cisco Employee
Cisco Employee

The error is absolutely right, you're referring to a non-existant folder.

If your root is c:\cisco\ then you just need to use a /


If your root is c:\cisco\ AND you have the file in c:\cisco\cisco\

THEN you would tell CUCM to look into /cisco

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

HTH

java

if this helps, please rate

Hi I fixed the issue by keeping /. in the path and it worked like a charm. Thanks for your help.