I'm trying to setup Unity Connection so that when a user recieves a new voice message, an email is automatically sent to them to let them know. The email shouldn't contain the actual message, its just to inform the end user they have voicemail.
Systems we are using
Unity Connection 7.0
MS Exchange 2003
In Unity I have gone to Smart Host and entered the IP address of our Exchange server. I have also gone to notification devices and configured smtp for my account. Unfotunately no emails are coming through when I receive a new voicemail.
I'm guessing I have missed something here as this setup seemed far to simple. Any help would be appreciated.
If you're using FQDN, you're going to need to make sure DNS is configured. It sounds like DNS may not be configured, hence the error message about host resolution. You can go to Micro traces for SMTP and crank all of them up and then re-attempt with the IP address smart host and see if the additional logging gives more detail.