Based on the description, that sounds like the most viable approach. In
regards to assigning end users to manage the lists, you won't be able to
assign a user the ability to manage a single list. The closest you can come
is to grant certain users the permissions to manage all line groups. You
will need to create a customer role and user group. They need to be able to
logon to CCMAdmin and they should have read permissions for hunt groups and
pilots. They will need to have write permissions to line groups. Testing
would be necessary to see if there is a requirement for read/write
The above assumes that you are using the native CCMAdmin solution. I
suppose you could write your own admin front end to facilitate a more
granular authorization method.
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On 7/6/10 12:35 PM, "mmurraycisco"
If you just need to dial and expect 1 person to answer your call from the line group, then yes.
Not familiar with the feature, is this just to call a group of people and expect someone to answer (just 1) or to call a group of people and make a conference? or something else I'm not mentioning?
As for managing the list since this is handled via CCMadmin you would need to grant access to someone so they can modify the settings.
However you cannot make him to only see and modify 1 line group, he could modify any line group.
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