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Cisco Report not generating : Apache Tomcat/4.1.29 - error reported

amitmarathe
Level 1
Level 1

While generating report through RME > Reports> Reports archives attached error shows.

Attach the pdshow output and error screen shot for refrence. Please help in direction to resolve. Thanks in antiscipation.

Cisco CWLMS-2.6-R-K9  Report not generating - windows 2003 server.

1 Reply 1

ccarring
Cisco Employee
Cisco Employee

Hi,

By way of direction, I'd suggest huge log files might be a contributing cause. The general outline would bechecking log files to determine why RMEDbMonitor is being shut down; then trying to use logrot to truncate the large files.

Beyond those... I'd suggest opening a TAC case for this issue.

Regards,

Curtis