Werid Issue

Answered Question
Jul 7th, 2010
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so far on 3 of the my device it will stop optimizing and when i login i get this


Cisco Wide Area Application Engine


WAE-0370-574 login: admin
Password:
No directory /local/local1!
Logging in with home = "/".
System Initialization Finished.
Disk based software not installed.
Some applications may not run correctly!
WAE-0370-574#



it appears like everthing has been deleted from flash


WAE-0370-574#dir
      size          time of last change             name
--------------  -------------------------          -----------
WAE-0370-574#


Even when I reload the image nothing....


WAE-0370-574#sh flash
Your software installation appears to be incomplete.
(could not access /sw/UP-TO-DATE or /swstore/manifest)
Please run 'copy ftp/cdrom install' to install a new image.
System image on flash:
Version: 4.1.5f.b2

System flash directory:
System image: 185 sectors
Bootloader, rescue image, and other reserved areas: 41 sectors
256 sectors total, 30 sectors free.

WAE-0370-574#


Enterprise     active      07/07/2010      admin
Video          not active
Virtual-Blade  not active
WAE-0370-574#



WAE-0370-574#sh accelerator

Accelerator     Licensed        Config State    Operational State
-----------     --------        ------------    -----------------
cifs            Yes             Enabled         Shutdown
epm             Yes             Enabled         Shutdown
http            Yes             Enabled         Shutdown
mapi            Yes             Enabled         Shutdown
nfs             Yes             Enabled         Shutdown
ssl             Yes             Enabled         Shutdown
video           No              Enabled         Shutdown
wafs-core       Yes             Disabled        Shutdown
wafs-edge       Yes             Disabled        Shutdown
WAE-0370-574#



Any suggestions ?

Correct Answer by Michael Korenbaum about 6 years 10 months ago

Hi,



The message your receive during login indicates either a failed upgrade/install of WAAS software or hard disk failure(s).  Right now this device isn't running WAAS from disk as it should (it's running a limited version off of flash), and as such will not optimize traffic.


The first step to resolve this would be to re-install the software bin image (copy ftp install )


After the reload to complete the install issue the command show disk details to view the health of the disks.



Cheers,



Mike Korenbaum

Cisco WAAS PDI Help Desk

http://www.cisco.com/go/pdihelpdesk

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Correct Answer
Michael Korenbaum Wed, 07/07/2010 - 06:20
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Hi,



The message your receive during login indicates either a failed upgrade/install of WAAS software or hard disk failure(s).  Right now this device isn't running WAAS from disk as it should (it's running a limited version off of flash), and as such will not optimize traffic.


The first step to resolve this would be to re-install the software bin image (copy ftp install )


After the reload to complete the install issue the command show disk details to view the health of the disks.



Cheers,



Mike Korenbaum

Cisco WAAS PDI Help Desk

http://www.cisco.com/go/pdihelpdesk

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