07-07-2010 07:30 AM - edited 03-19-2019 01:13 AM
I have a customer interested in purchasing a UC 560 platform. He wants the system to integrate with his Microsoft CRM R4 and saw the CallConnector for Microsoft Dynamics CRM as a FREE middleware application. Is this true? Is there any license fee or purchase needed of any kind?
12-07-2012 06:35 AM
i too have 2 customers requesting this.. it is available on cisco's download site from 11/2010. but our distributor has no info on it. one customer is uc560 and the other is router based CME
what's the current method of connecting cisco unified communications manager express with microsoft dynamics?
thx
12-08-2012 07:39 AM
No go.
I called the partner plus line yesterday at cisco.. just to put a response on this.. cisco has discontinued creating and supporting a call connector for CRM, PeopleSoft and SalesForce for CUCM and CUCME. Cisco suggests you search their development partners for one that might be tackling this on their own.
12-08-2012 07:40 AM
on a lighter note, if someone has call connector for dynamics 4.1.3, i wouldn't mind giving it a whirl on my own. drop me a line for where to send it to me. Shouldn't be any issue since it's officially EOS/EOL.
Thx
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