I just did a fresh install of IPCCX 7 along with a two server cluster of CUCM 7. During the installation of the IPCCx application, you set up the AXL Service Provider Configuration. On my other cluster both of my CUCM servers appeared and are usable, but on this cluster, I only have the Subscriber available.
Anyone have some insight for me?
Thanks in advance for the assistance.
Well - I've never seen that happen before :-)
The only thing I can think up at the moment that I guess may cause it (clutching a little here) is if there is some name resolution issue between the UCCX and CCM?
I'm thinking if you have (under System/Servers in CCMADmin) the servers listed by name, and UCCX is therefore trying/unable to find them by name? If that is the case it may be worth adding each of the CCMs name/IP entries to the hosts and lmhosts (not lmhosts.sam) files on each of your UCCXs.