I have an interesting problem to solve, hope you can help. I have multiple users requiring voicemail and the ability to be reached by their extension, but I have only one 7942 for use. For example:
Phone line DN = 4000
Jim DN = 4042
Becky DN = 4051
Each has voicemail, but no phone.
I would like to be able to ring the phone extension, 4000, whenever someone dials any of the users extensions. If busy or no answer, then forward to voicemail and use the user's extension as the forwarding number so that it goes directly to the user's inbox. I have tried using a cti port to forward all to the phone's extension, 4000. The forwarding works, but but it goes directly to the users voicemail without ringing the the phone.
I would like to accomplish the above without creating call handlers in Unity Connection.
If you know how to accomplish this, please let me know.