Adding New Phone Users

Unanswered Question
Jul 8th, 2010

We are using CUCM version 7 intergrated with AD and Unity intergrated with Exchange

We have migrated 1800 users to the system using BAT but now we have to manage adding users on an individual basis.  Is there an easy way to do this?

Currently we can BAT them in but this takes time to create the six CSV files for UDP, Users, CUP Users, Phones and then update the User Line Apperance.  We then have to go to Untiy and add them in there.

The alternative is to copy a DN, Device Profile, CUPC Phone and set the End User settings but again this takes time.

It is currently taking between 10 and 15 minutes per user... Please tell me there is an easier way of adding these new extension mobility users?  I know we could save up the new users and BAT them in together but unfortunatly the accounts need to be created on the day the person starts.  We receive about 1-3 new user requests a day.



I have this problem too.
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