CUCM 7.1.3 - Actual Process Names that Correlate with Critical Services

Answered Question

Hi all,


I am trying to configure my monitoring system to monitor all critical services running on my CUCM 7.1.3 servers. I need to map out the actual process names that correlate the critical services for each of the service. Below is the list of critical services that I want to monitor I just need the process names for each of the service. Also please let me know if there is anything else that needs to be included in the list below. Thanks in advance !!!


/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman";}

A Cisco DB

A Cisco DB Replicator

Cisco  CDP

Cisco CDP Agent

Cisco CTIManager

Cisco  CallManager

Cisco CallManager Admin

Cisco  CallManager Attendant Console Server

Cisco CallManager Cisco  IP Phone Services

Cisco CallManager Personal  Directory

Cisco CallManager Serviceability

Cisco  CallManager Serviceability RTMT

Cisco Database Layer Monitor

Cisco IP  Voice Media Streaming App

Cisco License Manager

Cisco RIS Data  Collector

Cisco  Tftp

Cisco Tomcat

Host Resources Agent

MIB2 Agent

Native  Agent Adapter

System Application Agent

Cisco  AXL Web Service


D.

Correct Answer by jaschulz about 6 years 6 months ago

Hello,


Here is the list I have for Unity Connection:



/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

CheckCuDBStatus

Script   which starts Unity Connection version of informix (oninit).

CuCmDbEventListener

Connection   CM Database Event Listener

Synchronizes   changes in co-residency between CUCM's and CUC's databases

CuCsMgr

Connection   Conversation Manager

Main   Ucxn service, handling telephone conversations (TUI/VUI)

CuGalSvc

Connection   Groupware Caching Service

Interacts   with external groupware servers (currently for polling for free-busy information   from Exchange)

CuImapSvr

Connection   IMAP Server

Provides   IMAP access to voice messages

CuLicSvr

Connection   License Server

Manages   FlexLm license files

CuMixer

Connection   Mixer

Handles   audio mixing/transcoding

CuMta

Connection   Message Transfer Agent

Delivers   voice message delivery within the system

CuNotifier

Connection   Notifier

Notification   engine for deliverying message change events to MWI and other devices

CuScavenger

Connection   Reports Data Harvester

Handles   processing of data for report generation

CuSmptSvr

Connection   SMTP Server

Handles   message delivery to and from the system via SMTP

CuSysAgent

Connection   System Agent

Performs   system health tasks

cuvrt

Connection   Voice Recognition Transport

Manages   grammars fed to the speech recognition server

DbEventPublisher

Connection   DB Event Publisher

Publishes   database change events to registered subscribers

OSServer

OpenSpeech   Speech Recognition Server

Speech   Recognition Engine

unityoninit

Connection   DB

Ucxn's   Informix Database Instance


Correct Answer by cpembleton about 6 years 6 months ago

Was looking for the same thing.  Having no luck I contacted TAC.  There is not document that maps the service to the process name.  Using the CLI "show process list details" this is the list that I have now.


/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

A Cisco DB[STARTED] - dblrpc


A Cisco DB Replicator[STARTED] - dblrpc


Cisco AMC Service[STARTED] - amc


Cisco AXL Web Service[STARTED] - tomcat


Cisco Audit Event Service[STARTED] - AuditLog


Cisco Bulk Provisioning Service[STARTED] - BPS


Cisco CAR Scheduler[STARTED] - carschlr


Cisco CAR Web Service[STARTED]


Cisco CDP[STARTED] - cdpd


Cisco CDP Agent[STARTED] - cdpAgt


Cisco CDR Agent[STARTED] - cdpAgt


Cisco CDR Repository Manager[STARTED] - cdrrep


Cisco CTIManager[STARTED] - CTIManager


Cisco CTL Provider[STARTED] - certM


Cisco CallManager[STARTED] - ccm


Cisco CallManager Admin[STARTED] - ccm


Cisco CallManager Attendant Console Server[STARTED]  - acserver


Cisco CallManager Cisco IP Phone Services[STARTED] - tomcat


Cisco CallManager Personal Directory[STARTED] - tomcat


Cisco CallManager SNMP Service[STARTED]  - snmpdm


Cisco CallManager Serviceability[STARTED] - tomcat


Cisco CallManager Serviceability RTMT[STARTED] - tomcat


Cisco Certificate Authority Proxy Function[STARTED] - certM


Cisco Certificate Expiry Monitor[STARTED] - cef


Cisco DRF Local[STARTED] - CiscoDRFLocal


Cisco DRF Master[STARTED] - CiscoDRFMaster


Cisco Database Layer Monitor[STARTED] - dbmon


Cisco Dialed Number Analyzer[STARTED] - dna


Cisco DirSync[STARTED] - CCMDirSync


Cisco Extended Functions[STARTED] - cef


Cisco Extension Mobility[STARTED]


Cisco Extension Mobility Application[STARTED]


Cisco IP Manager Assistant[STARTED]


Cisco IP Voice Media Streaming App[STARTED] - ipvmsd


Cisco License Manager[STARTED] - CiscoLicenseMgr


Cisco Log Partition Monitoring Tool[STARTED] - LpmTool


Cisco RIS Data Collector[STARTED] - RisDC


Cisco RTMT Reporter Servlet[STARTED] - rtmtreporter


Cisco Serviceability Reporter[STARTED] -


Cisco Syslog Agent[STARTED] - syslogd


Cisco TAPS Service[STARTED] - TAPS


Cisco Tftp[STARTED] - ctftp


Cisco Tomcat[STARTED] - tomcat


Cisco Tomcat Stats Servlet[STARTED] - tomcat


Cisco Trace Collection Service[STARTED] - tracecollection


Cisco Trace Collection Servlet[STARTED] - tracecollection


Host Resources Agent[STARTED] - hotsagt


MIB2 Agent[STARTED] - mib2agt


Native Agent Adapter[STARTED] - naaagt


SNMP Master Agent[STARTED] - snmp_master_age


SOAP -Log Collection APIs[STARTED] - sappagt


SOAP -Performance Monitoring APIs[STARTED] - sappagt


SOAP -Real-Time Service APIs[STARTED] - sappagt


System Application Agent[STARTED] – syslogd


HTH


Chad

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Correct Answer
Rob Huffman Thu, 07/08/2010 - 18:02
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Hi Rob,


Thank you and I appreciate the response !!! I am looking for the actual process name for each of the service, kinda like in Windows Task manager you can see all the proceses for all the services running. For example like for Cisco CallManager service the process name for this service is CCM. I need to map out the process name for each of the service. Do you know where I would find that info ?


Thanks again Rob !! I appreciate your help very much !!

D.

Correct Answer
cpembleton Thu, 09/09/2010 - 11:01
User Badges:
  • Silver, 250 points or more

Was looking for the same thing.  Having no luck I contacted TAC.  There is not document that maps the service to the process name.  Using the CLI "show process list details" this is the list that I have now.


/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman","serif";}

A Cisco DB[STARTED] - dblrpc


A Cisco DB Replicator[STARTED] - dblrpc


Cisco AMC Service[STARTED] - amc


Cisco AXL Web Service[STARTED] - tomcat


Cisco Audit Event Service[STARTED] - AuditLog


Cisco Bulk Provisioning Service[STARTED] - BPS


Cisco CAR Scheduler[STARTED] - carschlr


Cisco CAR Web Service[STARTED]


Cisco CDP[STARTED] - cdpd


Cisco CDP Agent[STARTED] - cdpAgt


Cisco CDR Agent[STARTED] - cdpAgt


Cisco CDR Repository Manager[STARTED] - cdrrep


Cisco CTIManager[STARTED] - CTIManager


Cisco CTL Provider[STARTED] - certM


Cisco CallManager[STARTED] - ccm


Cisco CallManager Admin[STARTED] - ccm


Cisco CallManager Attendant Console Server[STARTED]  - acserver


Cisco CallManager Cisco IP Phone Services[STARTED] - tomcat


Cisco CallManager Personal Directory[STARTED] - tomcat


Cisco CallManager SNMP Service[STARTED]  - snmpdm


Cisco CallManager Serviceability[STARTED] - tomcat


Cisco CallManager Serviceability RTMT[STARTED] - tomcat


Cisco Certificate Authority Proxy Function[STARTED] - certM


Cisco Certificate Expiry Monitor[STARTED] - cef


Cisco DRF Local[STARTED] - CiscoDRFLocal


Cisco DRF Master[STARTED] - CiscoDRFMaster


Cisco Database Layer Monitor[STARTED] - dbmon


Cisco Dialed Number Analyzer[STARTED] - dna


Cisco DirSync[STARTED] - CCMDirSync


Cisco Extended Functions[STARTED] - cef


Cisco Extension Mobility[STARTED]


Cisco Extension Mobility Application[STARTED]


Cisco IP Manager Assistant[STARTED]


Cisco IP Voice Media Streaming App[STARTED] - ipvmsd


Cisco License Manager[STARTED] - CiscoLicenseMgr


Cisco Log Partition Monitoring Tool[STARTED] - LpmTool


Cisco RIS Data Collector[STARTED] - RisDC


Cisco RTMT Reporter Servlet[STARTED] - rtmtreporter


Cisco Serviceability Reporter[STARTED] -


Cisco Syslog Agent[STARTED] - syslogd


Cisco TAPS Service[STARTED] - TAPS


Cisco Tftp[STARTED] - ctftp


Cisco Tomcat[STARTED] - tomcat


Cisco Tomcat Stats Servlet[STARTED] - tomcat


Cisco Trace Collection Service[STARTED] - tracecollection


Cisco Trace Collection Servlet[STARTED] - tracecollection


Host Resources Agent[STARTED] - hotsagt


MIB2 Agent[STARTED] - mib2agt


Native Agent Adapter[STARTED] - naaagt


SNMP Master Agent[STARTED] - snmp_master_age


SOAP -Log Collection APIs[STARTED] - sappagt


SOAP -Performance Monitoring APIs[STARTED] - sappagt


SOAP -Real-Time Service APIs[STARTED] - sappagt


System Application Agent[STARTED] – syslogd


HTH


Chad

Correct Answer
jaschulz Thu, 09/09/2010 - 12:02
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  • Bronze, 100 points or more

Hello,


Here is the list I have for Unity Connection:



/* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-qformat:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-fareast-font-family:"Times New Roman"; mso-fareast-theme-font:minor-fareast; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;}

CheckCuDBStatus

Script   which starts Unity Connection version of informix (oninit).

CuCmDbEventListener

Connection   CM Database Event Listener

Synchronizes   changes in co-residency between CUCM's and CUC's databases

CuCsMgr

Connection   Conversation Manager

Main   Ucxn service, handling telephone conversations (TUI/VUI)

CuGalSvc

Connection   Groupware Caching Service

Interacts   with external groupware servers (currently for polling for free-busy information   from Exchange)

CuImapSvr

Connection   IMAP Server

Provides   IMAP access to voice messages

CuLicSvr

Connection   License Server

Manages   FlexLm license files

CuMixer

Connection   Mixer

Handles   audio mixing/transcoding

CuMta

Connection   Message Transfer Agent

Delivers   voice message delivery within the system

CuNotifier

Connection   Notifier

Notification   engine for deliverying message change events to MWI and other devices

CuScavenger

Connection   Reports Data Harvester

Handles   processing of data for report generation

CuSmptSvr

Connection   SMTP Server

Handles   message delivery to and from the system via SMTP

CuSysAgent

Connection   System Agent

Performs   system health tasks

cuvrt

Connection   Voice Recognition Transport

Manages   grammars fed to the speech recognition server

DbEventPublisher

Connection   DB Event Publisher

Publishes   database change events to registered subscribers

OSServer

OpenSpeech   Speech Recognition Server

Speech   Recognition Engine

unityoninit

Connection   DB

Ucxn's   Informix Database Instance


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