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UCCX 7.0 Problem with Holiday Dates

barrymcnally
Level 1
Level 1

Hi there,

I appreciate there is already a thread with same issue in Enterprise but i was told scripting is different in Expresss so I have opened a fresh thread.

On our May holiday the Contact centre opened up on the Monday as normal,.

I have attached a screen shot of the script and a copy of the xml file it checks against. My feeling is that it is in wrong format. Our server has correct time and is pointing to NTP server.

thanks in advance

1 Accepted Solution

Accepted Solutions

Jeff Clark
Level 1
Level 1

The dates need to be in US format - MM/DD/YYYY. Took me a while to figure that out when I created our holiday.xml file!

Jeff

View solution in original post

2 Replies 2

Jeff Clark
Level 1
Level 1

The dates need to be in US format - MM/DD/YYYY. Took me a while to figure that out when I created our holiday.xml file!

Jeff

Thanks Jeff. Will update to US format

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