SPA3102 Firmware Upgrade fails

Unanswered Question
Jul 9th, 2010
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I have searched this forum and other resources and have not been able to come up with an answer.  I have an SPA3102 that I am attempting to upgrade to to the latest firmware version (5.1.10 GW).  The current information is:


Software Version 3.3.6(GW)

Hardware Version 1.4.5(a)


The SPA3102 is on the same network segment and I have disabled virus scanning on the folder and files.  The error returned by the upgrade is:

SPA Firmware Upgrade Error

Upgrade Failed: Firmware Upload Incomplete


Searching the Internet this looks like a CRC failure but I don't know why that would occur.  There is no firewall (all ports/traffic are allowed to the IP address of the SPA3102).  Upgrade Enabled is set to "Yes".


Have I missed something here?  Is there an alternative way to do the upgrade or is there something simple that I have missed that can get the upgrade to work?


Thanks,

Pete

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