I have searched this forum and other resources and have not been able to come up with an answer. I have an SPA3102 that I am attempting to upgrade to to the latest firmware version (5.1.10 GW). The current information is:
Software Version 3.3.6(GW)
Hardware Version 1.4.5(a)
The SPA3102 is on the same network segment and I have disabled virus scanning on the folder and files. The error returned by the upgrade is:
SPA Firmware Upgrade Error
Upgrade Failed: Firmware Upload Incomplete
Searching the Internet this looks like a CRC failure but I don't know why that would occur. There is no firewall (all ports/traffic are allowed to the IP address of the SPA3102). Upgrade Enabled is set to "Yes".
Have I missed something here? Is there an alternative way to do the upgrade or is there something simple that I have missed that can get the upgrade to work?