OCS 2007 R2 RCC with CME 8

Unanswered Question
Jul 9th, 2010
User Badges:

I have the RCC working between OCS and CME 8.0. I am able to call 91xxxxxxxxxx by typing in the search window of the OC client, the Cisco phone goes off hook and dials the number.


The problem is when I try to call a contact in the outlook the phone goes off hook but it does not dial. The number is in the following format 1 (xxx) xxx-xxxx or 1xxxxxxxxxx. I tried to use the normalization rule to remove the + and add a 9 but its not working.


I have the following rule in the Company_Phone_Number_Normalization_Rules.txt    

\+?^(\d*)$

9$1


Can some one please guide me how to resolve the issue.

Thanks,

Solomon

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 0 (0 ratings)
Loading.
htluo Fri, 07/09/2010 - 18:07
User Badges:
  • Red, 2250 points or more

Wow... RCC with CME?  No CUPS required?  That was cool!


Would you be able to share the link of configuration guide?


Many thanks!


Michael

http://htluo.blogspot.com

p-vincent Fri, 07/09/2010 - 23:25
User Badges:

Yeah, that's cool, would you like to share with us how you did that without Cups?


thanks

Actions

This Discussion