07-11-2010 11:34 AM - edited 03-15-2019 11:39 PM
Hi all,
since CME-as-SRST does not have the 'Alias' command option (available in call-manager-fallback mode), I was informed that I could re-direct incoming calls towards specific DN's using the BACD script. Every example I have looked at for BACD scripting has Auto Attendant configurations but all I need to do is to redirect a call. Can anyone assist?
My challenge: When in CME-as-SRST mode, re-direct an incomming call headed towards DN 100 to a local ephone with DN 200.
Solved! Go to Solution.
07-12-2010 12:57 PM
My point is that you should configure DN 100 so that during SRST, you can easily set CFA on it.
That is by far the easier solution.
07-11-2010 06:23 PM
Place DN 100 on line button of any phone. Press button, then CfwdAll to 200.
07-12-2010 07:26 AM
Thank you p.bevilacqua. I just realized I forgot to mention an important part.
I have no staticly configured ephones/dn's, they are all dynamically learned via CME-as-SRST. DN200 is the secretaries phone whereas DN100 is that of an auto attendant. Therefore during failover, DN100 will not be learned by CME-as-SRST because it is not a registered device. I also cannot configure DN100 statically (and set callfwd) because during non-SRST mode, I want the calls to hit the communication manager as opposed to being forwarded to DN200.
Any thoughts? Much appreciated...
07-12-2010 12:57 PM
My point is that you should configure DN 100 so that during SRST, you can easily set CFA on it.
That is by far the easier solution.
07-12-2010 06:22 PM
Ah yes.. thanks, you are right and I found my problem. It was the matter of configuring an ephone-dn 100 with CFA to DN200 and a preference of 2 (or anything above the default 0). I also needed to configure a dial-peer with destination-pattern 100 with preference of 0 and pointing to the typical CUCM. This ensures that the ephone-dn 100 CFA will not take effect during steady state (non SRST mode) as the preferred dial-peer will get selected which routes to the CUCM. Thanks p.bevilacqua,
cheers,
Jas
07-12-2010 07:11 PM
Yes, and thank you for detailing the necessary preference settings that I had totally omitted.
Also thank you for the nice rating and good luck!
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