CUE dual AA

Answered Question
Jul 12th, 2010
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Hello,


I have a requirement to configure different voice port to forward to two different AA prompt, we have the Cisco CME 7.0 and CUE 3.0 running; kindly advice if it is possible or we shall add and CUE.



Regards,

Zak Dandashi

Correct Answer by Adrian Saavedra about 7 years 1 week ago

Hello Zak,


Thanks for the rating. You can have more than one application in CUE (up to 5 AAs). You can associate an application with one or more pilot numbers. Here is a document that might help you:


http://cisco.biz/en/US/docs/voice_ip_comm/unity_exp/design/design21/cueaades.html#wp1018336


Hope it helps, please rate if it does.


Kind regards,


- Adrian.

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Overall Rating: 4.5 (2 ratings)
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Adrian Saavedra Mon, 07/12/2010 - 14:20
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Hello Zak,


You can have multiple AAs defined, each with its own pilot number.You don't need extra CUE.


By the way, this is not the forum to post CUE/AA conversations. You must post at Collaboration, Voice and Video forum.


Hope it helps, please rate if it does.


Kind regards,


- Adrian.

abddandashi Mon, 07/12/2010 - 22:41
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Adrian,


Thank you for your feedback, and i just noticed it is the wrong forum after i post .


ok now let me ask you the following, consider i have created the pilot number, can i create multiple ccn trigger & ccn application for AA? i do not want to test it on our production network as i do not have a lab.



I  already have the below configured and i should add another one for the secondary AA



!


ccn trigger sip phonenumber 5555

application "autoattendant"

enabled

locale "en_US"

maxsessions 4

end trigger

!
ccn application autoattendant aa
description "AutoAttendant"
enabled
maxsessions 4
script "1langAA.aef"
end application
!
Regards,
Zak
Correct Answer
Adrian Saavedra Tue, 07/13/2010 - 06:35
User Badges:
  • Gold, 750 points or more

Hello Zak,


Thanks for the rating. You can have more than one application in CUE (up to 5 AAs). You can associate an application with one or more pilot numbers. Here is a document that might help you:


http://cisco.biz/en/US/docs/voice_ip_comm/unity_exp/design/design21/cueaades.html#wp1018336


Hope it helps, please rate if it does.


Kind regards,


- Adrian.

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