CUE Upgrade

Unanswered Question
Jul 12th, 2010
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Hi,


I am planning to upgrade the CUE from verison 2.2.2 to 2.3.4 because of the Script upload error and also there is no script editor avilable for version 2.2.2. I have gone through the upgrade procedure which requires below files:


            – cue-vm.2.3.4.pkg (main package files)
            – cue-vm-full.2.3.4.prt1 (voice-mail application)
            – cue-vm-lang-pack.2.3.4.pkg (language package file)
            – cue-vm-en_US-lang-pack.2.3.4.prt1 (language prompts)
            – cue-vm-upgrade.2.2.2_2.3.4.prt1
            – cue-vm-en_US-upg-lang-pack.2.2.2_2.3.4.prt1


But all these files are related to VM application and will upgrade the VM application to version 2.3.4.


I can't see any package related to AA on Cisco.com to upgrade it. How to upgrade the AA application to 2.3.4?


Thanks

Vaijanath

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Walter Solano Thu, 07/15/2010 - 16:43
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Hello,


Actually all of the files for the upgrade does reference to the vm not to the AA.

This document has detail steps about the how to perform the upgrade of your CUE module.


https://www.cisco.com/en/US/docs/voice_ip_comm/unity_exp/rel2_3/install/upg_boot.html


HTH

Please rate this post if was helpful


Walter Solano

CCVP, Cisco UCCX Specialist

Cisco IP Communications Express Specialist

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