07-12-2010 10:38 AM - edited 03-15-2019 11:40 PM
Hello All,
I realize this may be simple, but am not used to CME. I have 7 phones (7970) in 2 sites connected with a local CME on each site. The phones are currently running SCCP. I have 2 buttons used on each phone each with their own unique ephone-dn. What I would like to do, is to setup the remaining 6 buttons on each phone to monitor the primary dn on each phone, both the local and the remote. I have setup presence globally on the routers, and I believe I use the button command with the "Monitor" command for the ephones to setup this effect locally. How would I do this for the phones at the remote site? Is there a better way of achieving this goal? Any suggestions are very welcome. Thanks in advance.
Solved! Go to Solution.
07-12-2010 10:59 AM
Hello,
You can work with Presence services over SIP trunks. Read about this here:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html
Hope to help, if it does please rate.
Kind regards,
- Adrian.
07-12-2010 01:25 PM
Hello,
I think BLF monitoring is what I'm looking for, do all the phones need to be SIP? If so, I can do that as they are 7970.
SCCP or SIP.
Also, will I need to enable a speed-dial list? The system is running on CME 4.1. I understand from the document that some BLF features are only available in CME 7.1
You need BLF Speed-dial features. The command blf-speed-dial enables BLF monitoring of a directory number associated with a speed-dial number. Cisco Unified CME 4.1 and later versions support BLF monitoring of directory numbers associated with speed-dial buttons, call logs, and directory listings. Presence supports BLF notification features for speed-dial buttons and directory call lists for missed calls, placed calls, and received calls.
I understand how to setup the presence on the router, and enable the ephones to be "watched" but one thing I am as of yet still unsure of, is how to get the presence indication on the other phones, the "watchers" as it were.
Just follow the steps in this link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html#wp999282
For instance, if I enable ell the ephones at each location to be watched, how would I setup each ephone to "watch" all the others? Including the phones at the remote locations? Sorry if I'm being thickheaded here, am just confused. I'm sure once I grasp it it will be something I'll be kicking myself over. Thanks again.
Cisco Unified CME acts as a presence agent for internal lines (both SIP and SCCP) and as a presence server for external watchers connected through a SIP trunk. Follow the steps in this link to enable internal watchers to monitor external directory numbers on a remote Cisco Unified CME router: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html#wp1014741
Also, the phones right now are each in an ephone-hunt on the primary ephone-dn. How will that affect anything, if at all?
Nothing.
Hope it helps, please rate if it does.
Kind regards,
- Adrian.
07-12-2010 10:59 AM
Hello,
You can work with Presence services over SIP trunks. Read about this here:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html
Hope to help, if it does please rate.
Kind regards,
- Adrian.
07-12-2010 12:06 PM
Thank you for the link, I have read through that but still have some questions.
I think BLF monitoring is what I'm looking for, do all the phones need to be SIP? If so, I can do that as they are 7970.
Also, will I need to enable a speed-dial list? The system is running on CME 4.1. I understand from the document that some BLF features are only available in CME 7.1
I understand how to setup the presence on the router, and enable the ephones to be "watched" but one thing I am as of yet still unsure of, is how to get the presence indication on the other phones, the "watchers" as it were.
For instance, if I enable ell the ephones at each location to be watched, how would I setup each ephone to "watch" all the others? Including the phones at the remote locations? Sorry if I'm being thickheaded here, am just confused. I'm sure once I grasp it it will be something I'll be kicking myself over. Thanks again.
Also, the phones right now are each in an ephone-hunt on the primary ephone-dn. How will that affect anything, if at all?
Thanks again
07-12-2010 01:25 PM
Hello,
I think BLF monitoring is what I'm looking for, do all the phones need to be SIP? If so, I can do that as they are 7970.
SCCP or SIP.
Also, will I need to enable a speed-dial list? The system is running on CME 4.1. I understand from the document that some BLF features are only available in CME 7.1
You need BLF Speed-dial features. The command blf-speed-dial enables BLF monitoring of a directory number associated with a speed-dial number. Cisco Unified CME 4.1 and later versions support BLF monitoring of directory numbers associated with speed-dial buttons, call logs, and directory listings. Presence supports BLF notification features for speed-dial buttons and directory call lists for missed calls, placed calls, and received calls.
I understand how to setup the presence on the router, and enable the ephones to be "watched" but one thing I am as of yet still unsure of, is how to get the presence indication on the other phones, the "watchers" as it were.
Just follow the steps in this link: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html#wp999282
For instance, if I enable ell the ephones at each location to be watched, how would I setup each ephone to "watch" all the others? Including the phones at the remote locations? Sorry if I'm being thickheaded here, am just confused. I'm sure once I grasp it it will be something I'll be kicking myself over. Thanks again.
Cisco Unified CME acts as a presence agent for internal lines (both SIP and SCCP) and as a presence server for external watchers connected through a SIP trunk. Follow the steps in this link to enable internal watchers to monitor external directory numbers on a remote Cisco Unified CME router: http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/admin/configuration/guide/cmepres.html#wp1014741
Also, the phones right now are each in an ephone-hunt on the primary ephone-dn. How will that affect anything, if at all?
Nothing.
Hope it helps, please rate if it does.
Kind regards,
- Adrian.
07-13-2010 02:05 PM
Thank you very much for the clarification. I greatly appreciate it. It helped very much. Everything appears to be functioning now.
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