Cisco 7971 wont stay up!

Answered Question

Hello, I have an office full of 7971 phones and there are a few that no longer stand up.

The stand at the back is working OK, it sounds like a ratchet or something inside the phone is broken and moving around.... The stand just flops around.

Is there any way to fix this without having to replace the whole phone?

Thanks,

Nathan

I have this problem too.
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