07-13-2010 12:37 AM - edited 03-15-2019 11:41 PM
Hi all,
I have a 2911 router running 15.1(1)T. This also serves as a SRST gateway in the event of CUCM failure. The challenge that I run into is that when I power the router on and the site falls into SRST I don't have any MOH. If a reconnect the site and then break the WAN connection again (without doing any configs) MOH works perfectly. From this point forward my MOH works. If I power the router down though and test again - no MOH. I wonder if anyone has run into an issue like this before. Maybe a bug...
Thanks!
09-22-2010 06:09 AM
hi,
i have the same setup with same 2921 gateways in remote sites and i want to configure MOH locally. can you please send me the config file or what need to be configured on both the gateway and cucm
regards,
ibrahim
09-22-2010 06:18 AM
Can you provide the following from the SRST gateway.
show run
show flash:
-Felipe
09-22-2010 07:01 AM
09-24-2010 04:54 AM
Hi,
MOH is working for PSTN users in case of SRST from flash but not working between ip phones. Is this a known issue or it can be solved?
another question: can i have MOH from flash in case the phones are registered to CUCM? note that my ISP does not allow multicast if required
any ideas,
ibrahim
11-26-2010 07:56 AM
Hi,
Did you manage to fix the internal MOH issue? I have the same problem.
Thanks,
MK
11-26-2010 10:39 AM
Hi,
Yes my issue is solved now and i have MOH on local gateway in case or SRST and in case of phones registered to CUCM. the following is what i did on the gateway:
tftp-server flash:moh1.wav
ccm-manager music-on-hold
call-manager-fallback
secondary-dialtone 0
max-conferences 8 gain -6
transfer-system full-consult
ip source-address 192.168.105.1 port 2000
max-ephones 100
max-dn 150 dual-line
transfer-pattern .T
keepalive 10
voicemail 601012504
call-forward pattern .T
call-forward busy 601012504
call-forward noan 601012504 timeout 20
mwi relay
moh moh1.wav
multicast moh 239.1.1.1 port 16384 route 192.168.105.1
cor incoming Internal-CSS default
cor incoming Local-CSS 1 601012002
cor incoming National-CSS 2 601012001
cor incoming Mobile-CSS 3 601012000
on the CUCM side you need to configure the MOH server with multicast and make sure the region between the MOH server and the phones is G711. you can do that by creating a Region for MOH and make relationship to other regions with G711
regards,
Ibrahim
11-27-2010 05:01 PM
Thanks Ibrahim, I appreciate your help. My problem is with the Wireless phone only and it's just for the internal calls. The MOH for the PSTN calls works fine.
MK
11-29-2010 09:41 AM
If it's only for the wireless IP phones, I would advise checking to see if multicast is enabled. If not, then do so and check to see if MoH is heard.
-Felipe
12-01-2010 09:32 PM
Are you talking about enabling the multicast in WLCs? Yes the multicast is enabled but MOH for the wireless phones is not working.
Thanks,
MK
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