508G caller id

Unanswered Question
Jul 13th, 2010

We have a new client with a UC520 and some 508G phones.  These phones do the job well however we have always sold the larger screen 79xx and are noticing a few problems with the smaller 508G display.

1. Incoming caller-id is sometimes prefixed with MOBILE (different providers maybe?)... which doesn't leave any room for the actual number.

2. The system message gets in the way - can this be removed?

3. transferring calls is difficult using pre-programmed monitor keys as the call information is in the way.

Does anyone have any tips for working with these phones to cure the above please ?

Thanks

I have this problem too.
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