LMS ANI Server Error - Cannot load SMFunction

Answered Question
Jul 13th, 2010

When starting Campus Manager we have ANI server Error message:

ANIServer-Error.jpg

In ani.log there is alert:

I= 0value *.*.*.*
I= 1value 6
I= 2value 1
2010/07/12 12:53:31 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 3405865]
2010/07/12 12:53:33 main ani ERROR AniLoadConfiguration: AniStaticConfigException: Cannot load SMFunction com.cisco.nm.ani.server.apps.AppsSMFGetDummyCallManagerSystemApp

I am attaching some more log files...

I have this problem too.
0 votes
Correct Answer by Joe Clarke about 6 years 4 months ago

Your Campus Manager installation is damaged.  I recommend you uninstall Campus Manager, then reinstall it.

  • 1
  • 2
  • 3
  • 4
  • 5
Overall Rating: 5 (1 ratings)
Loading.
smandrapa Thu, 07/22/2010 - 01:17

Hello Joe,

Do you have any idea what could be the preblem?

Do you think reinitialization of ANI databese could help?

BR.

Joe Clarke Thu, 07/22/2010 - 22:03

Doubtful.  Post the list of contents under NMSROOT/campus/lib/classpath/com/cisco/nm/ani/server/apps.

Correct Answer
Joe Clarke Fri, 07/23/2010 - 10:25

Your Campus Manager installation is damaged.  I recommend you uninstall Campus Manager, then reinstall it.

smandrapa Thu, 07/29/2010 - 01:57

Thank you very much Joe!

Reinstallation helped, after that we have done dbrestore with relatively new data and everything works fine.

If you have idea, what could cause Campus Manager to become corrupted?

Actions

This Discussion