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LMS ANI Server Error - Cannot load SMFunction

smandrapa
Level 1
Level 1

When starting Campus Manager we have ANI server Error message:

ANIServer-Error.jpg

In ani.log there is alert:

I= 0value *.*.*.*
I= 1value 6
I= 2value 1
2010/07/12 12:53:31 main ani MESSAGE DBConnection: Created new Database connection [hashCode = 3405865]
2010/07/12 12:53:33 main ani ERROR AniLoadConfiguration: AniStaticConfigException: Cannot load SMFunction com.cisco.nm.ani.server.apps.AppsSMFGetDummyCallManagerSystemApp

I am attaching some more log files...

1 Accepted Solution

Accepted Solutions

Your Campus Manager installation is damaged.  I recommend you uninstall Campus Manager, then reinstall it.

View solution in original post

7 Replies 7

Joe Clarke
Cisco Employee
Cisco Employee

Post the NMSROOT/campus/etc/cwsi/ANIServer.properties.

Here is asked file...

Hello Joe,

Do you have any idea what could be the preblem?

Do you think reinitialization of ANI databese could help?

BR.

Doubtful.  Post the list of contents under NMSROOT/campus/lib/classpath/com/cisco/nm/ani/server/apps.

Here is the list ...

Your Campus Manager installation is damaged.  I recommend you uninstall Campus Manager, then reinstall it.

Thank you very much Joe!

Reinstallation helped, after that we have done dbrestore with relatively new data and everything works fine.

If you have idea, what could cause Campus Manager to become corrupted?

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