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Reasons for %VOICE_IEC-3-GW: C SCRIPTS: Internal Error

Jason Aarons
Level 6
Level 6

Callers heard fast busy for about 10 minutes this morning, then problem went away.  This is a PSTN T1 PRI on a H323 2811 running 15.0(1)XA3. Show log I have never before seen this error, is this normally a IOS bug? I haven’t setup voice statistics before reading the how-to article..

Show log

Jul 13 12:50:24 dst: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 18951 GUID=F2F641098DDD11DF990CFCFBFBA11610

Router2811#

Router2811 (config)#voice statistics time-range since-reset

Router2811 (config)#voice statis type iec

Router2811 (config)#exit

Router2811#show voice statistics iec since-reset

Internal Error Code counters

----------------------------

Counters since last reset (2010-07-13T13:40:02Z):

No errors.

System image file is "flash:c2800nm-spservicesk9-mz.150-1.XA3.bin"

11 Replies 11

Jason Hendrix
Level 1
Level 1

I got below... anything to help this?

000425: Aug 30 16:56:19: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Interface busy): IEC=1.1.182.11.26.0 on callID 2420

HPEiVG01#show voice iec description 1.1.182.11.26.0

    IEC Version: 1

    Entity: 1 (Gateway)

    Category: 182 (Hardware Resources Unavailable)

    Subsystem: 11 (C SCRIPTS)

    Error: 26 (Interface busy)

    Diagnostic Code: 0

http://www.cisco.com/cgi-bin/Support/Errordecoder/index.cgi?action=search&counter=0&paging=5&links=reference&index=all&query=VOICE_IEC-3-GW

Thanks,

Jason

Hi,

 

I have the same problem. Does anybody know how fixe it.

show voice statistics iec since-reset
Internal Error Code counters
----------------------------
Counters since last reset (2014-05-20T09:50:13Z):
SUBSYSTEM SIP [subsystem code 7]
[errcode 37] Request, parse CSeq 1
[errcode 67] ACK wait timeout 1

SUBSYSTEM C SCRIPTS [subsystem code 11]
[errcode 5] No dialpeer match 475

-------------------

Following the error message:
Jul 14 18:44:13.611: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 749777 GUID=AF69A2E10ABD11E4AC21E089E5FF9BB3
Jul 14 18:45:50.367: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 749789 GUID=E914D2560ABD11E4AC43E089E5FF9BB3
Jul 14 18:50:11.319: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 749851 GUID=849F8B550ABE11E4ACB6E089E5FF9BB3
Jul 15 14:00:36.014: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 760881 GUID=3A8B93700B5F11E49E80E089E5FF9BB3
Jul 15 14:17:42.894: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 761172 GUID=9E9DA10C0B6111E4A122E089E5FF9BB3
Jul 15 14:18:41.834: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 761188 GUID=C1BE8CDB0B6111E4A14FE089E5FF9BB3

 

Daniel Sobrinho

 

I have got resolved it .

As it was due to the lack of dial peer on the gateway. Gateway was receiving the digits and there had no dial peer to match. I have added the required dial-peer to match with the digits coming which gave the error , then it got resolved.

So you can run debug on the gateway and find the call and dialed digits which all does not match the dial-peers and thus you can add the dial-peer accordingly or you may need to stop sending the call to this gateway, if it was not supposed to go through this gateway.

 

But that's so obvious! It's telling you straight out "no dial peer match". How about this, where it's not telling you anything obvious.

SCRIPTS: Internal Error (Interface busy): IEC=1.1.182.11.26.0 on callID 8766

All it says is "hardware resource unavailable". Ok, WHAT hardware resource??? DSP's are all good here. No one has an answer for this error message, I've look all over.

Will you able to share the dial peer which you added

maneesh83
Level 1
Level 1

 

I have the sam probem with 3845 15.1(4)M8 ver. I am seeing the below error message .Some one has the Fix for this ??

 

496408: Jul 28 09:42:25.068: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145025 GUID=D7594D22159311E49C17000AB88EA5E8
496410: Jul 28 09:42:26.681: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145028 GUID=D84D722E159311E49C18000AB88EA5E8
496414: Jul 28 09:42:28.337: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145029 GUID=D950D77E159311E49C19000AB88EA5E8
496416: Jul 28 09:42:29.981: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1145032 GUID=DA44FC8A159311E49C1A000AB88EA5E8
496967: Jul 28 09:49:31.147: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146175 GUID=D550F485159411E49C1C000AB88EA5E8
496969: Jul 28 09:49:32.667: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146176 GUID=D6451991159411E49C1D000AB88EA5E8
496970: Jul 28 09:49:34.335: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146178 GUID=D7393C98159411E49C1E000AB88EA5E8
496972: Jul 28 09:49:35.935: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146186 GUID=D82D623C159411E49C1F000AB88EA5E8
496977: Jul 28 09:49:37.483: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146190 GUID=D9218748159411E49C20000AB88EA5E8
496984: Jul 28 09:49:39.135: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (No dialpeer match): IEC=1.1.128.11.5.0 on callID 1146194 GUID=DA15AA4F159411E49C21000AB88EA5E8
GW05#sh clo
10:02:07.099 EDT Mon Jul 28 2014
GW05#

 


GW05#sh voic sta iec since-res
Internal Error Code counters
----------------------------
Counters since last reset (2014-07-28T09:33:10Z):
  SUBSYSTEM C SCRIPTS [subsystem code 11]
      [errcode   5] No dialpeer match                         18

 

GW05#sh clo
09:53:59.787 EDT Mon Jul 28 2014

 

GW05# sh ver
Cisco IOS Software, 3800 Software (C3845-SPSERVICESK9-M), Version 15.1(4)M8, RELEASE SOFTWARE (fc2)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.

As it was due to the lack of dial peer on the gateway. Gateway was receiving the digits and there had no dial peer to match. I have added the required dial-peer to match with the digits coming which gave the error , then it got resolved.

Will you able to share the dial peer which you added

Wil78
Level 1
Level 1

I am having this problem for several days and the reality is that I can not do, there is not much information on the network and sorry my support for this team culminated at the end of last year. Could you please help me?

000167: Feb 6 14:07:12: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1593 GUID=F894A529A55511ED864386A862CED518
000168: Feb 6 14:08:08: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1601 GUID=19CA4E00A55611ED865086A862CED518
000169: Feb 6 14:11:09: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1625 GUID=85A85434A55611ED866D86A862CED518
000170: Feb 6 14:17:16: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1675 GUID=60317006A55711ED86A486A862CED518
000171: Feb 6 14:23:16: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1725 GUID=37205C02A55811ED86EA86A862CED518
000172: Feb 6 14:31:13: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1790 GUID=52FB541EA55911ED873086A862CED518
000173: Feb 6 14:37:50: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1846 GUID=3FC1C9C8A55A11ED876D86A862CED518
000174: Feb 6 14:45:39: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1908 GUID=573D56F4A55B11ED87BF86A862CED518
000175: Feb 6 14:54:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 1984 GUID=98C1CE9EA55C11ED881B86A862CED518
000176: Feb 6 14:59:37: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2025 GUID=4AC95BA8A55D11ED884986A862CED518
000177: Feb 6 15:00:20: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2032 GUID=64AF1DC3A55D11ED885586A862CED518
000178: Feb 6 15:01:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2043 GUID=932974C7A55D11ED886586A862CED518
000179: Feb 6 15:02:06: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2050 GUID=A3A572F9A55D11ED887186A862CED518
000180: Feb 6 15:28:22: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2263 GUID=4F34CB35A56111ED896986A862CED518
000181: Feb 6 15:29:24: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2272 GUID=740282E4A56111ED897786A862CED518
000182: Feb 6 15:47:10: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:6, changed state to up
000183: Feb 6 16:51:32: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:7, changed state to up
000184: Feb 6 16:53:20: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2946 GUID=2D85C551A56D11ED8C3086A862CED518
000185: Feb 6 16:57:38: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 2982 GUID=C733CD34A56D11ED8C5D86A862CED518
000186: Feb 6 17:05:30: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3046 GUID=E0C14CBEA56E11ED8CA286A862CED518
000187: Feb 6 17:08:03: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3068 GUID=3BCB6CFEA56F11ED8CBD86A862CED518
000188: Feb 6 17:25:04: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3206 GUID=9C832683A57111ED8D5886A862CED518
000189: Feb 6 17:36:43: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:10, changed state to up
000190: Feb 6 17:38:40: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3318 GUID=83145D35A57311ED8DD586A862CED518
000191: Feb 6 17:43:43: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0/0/0:11, changed state to up
000192: Feb 6 17:53:05: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3439 GUID=86BF49F9A57511ED8E6186A862CED518
000193: Feb 6 17:56:21: %VOICE_IEC-3-GW: C SCRIPTS: Internal Error (Digit collect failed): IEC=1.1.179.11.28.1 on callID 3467 GUID=FB761738A57511ED8E8C86A862CED518

ar-rfsi-vip3#show voice iec description 1.1.179.11.28.1
IEC Version: 1
Entity: 1 (Gateway)
Category: 179 (External communication Error)
Subsystem: 11 (C SCRIPTS)
Error: 28 (Digit collect failed)
Diagnostic Code: 1

As your question is off topic to the OP it would be advisable for you to create your own post to ask your question.



Response Signature


thanks for the suggestion

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