07-14-2010 12:47 AM - edited 03-04-2019 09:03 AM
Hello all,
I have plugged a NM-HDV2-2 T1/E1 on slot1 on a 2851 router.
IOS does not recognize, it tells me that there is a "unknown" module. My IOS is SPServices 12.4
Any help?
Thanks
07-14-2010 02:32 AM
My IOS is SPServices 12.4
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07-14-2010 02:49 AM
Sorry,
More detail about the version:
Cisco IOS Software, 2800 Software (C2800NM-SPSERVICESK9-M), Version 12.4(22)T4, RELEASE SOFTWARE (fc2)
07-14-2010 06:42 AM
Hello,
Can you please post the output of "show diag" from the router here?
Regards,
NT
07-14-2010 07:47 AM
Hello,
Now I can not get the show diag, but before I runned it and in module 1 (where it was plugged) it said something like "unknown module". I will update with the result may be in some hours.
Also I tried to plug into Module 2, but, strange, it didn´t fit.
Thanks for your help.
07-14-2010 09:23 AM
Hello,
Per the following link, this card was first supported in 12.3T code so you should already have support for it in 12.4(22)T4 -
I presume that you are powering the box down, installing the card, and then powering it back up. Are you seeing any errors with regard to this module on boot-up?
Brandon
07-15-2010 10:55 PM
Hello,
It is strange how was solved. Tried to unplug and plug the module several times (of course, with the 2851 powered of). Then, as I had not result plugged it in another 2851 and worked. Then, in the first 2851 and ... worked.
Thanks all for your help.
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