Would it be possible to get the info of no.calls waiting/lost from an extension in CUCM ?

Unanswered Question
Jul 14th, 2010
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Hi Experts,

Would it be possible for me to extract some information from the Call Manager on a particular extension/number. What I am looking for is as follows:

  1. No. of calls on a daily basis(This I will get it from the CDR)
  2. No. of calls waiting
  3. No. of calls lost

Is there any possibility of getting this information from the call manager ?


I need to collect these  information from an extension which is very important for my customer's business .

Thanks in advance


Regards,


Nayeem

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