Configure IPMA with Extension Mobility

Answered Question
Jul 14th, 2010
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hi all,


i've been working on CCM 7.x, and there's something related with IPMA that doesn't seem to work. When an assistant has EM and i try to configure IPMA but i cannot select the EM DNs, only the DNs in the physical phone appears in the assistant End User Configuration page.


thx in advance for your ideas

Best regards

Correct Answer by Aaron Harrison about 6 years 8 months ago

Hi


The assistant needs a static phone; they can also have an EM profiel with the same DN that they can use to log in elsewhere for normal phone stuff, but not for IPMA.


Regards


Aaron

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Aaron Harrison Wed, 07/14/2010 - 08:11
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Hi


That's normal - assistants are required to have statically configured phones.


Managers may have EM (you must check the 'mobile manager' check box).


It's all in the manual...


Aaron


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Criss Sawyer Wed, 07/14/2010 - 08:18
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hi aeron,


is that means that there is no possiblity so i can configure assistant with EM?

because i did manage to configure mobile manager, but my customer insist that i have to configure mobile assistante also.


thx for all,

Correct Answer
Aaron Harrison Wed, 07/14/2010 - 08:23
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Hi


The assistant needs a static phone; they can also have an EM profiel with the same DN that they can use to log in elsewhere for normal phone stuff, but not for IPMA.


Regards


Aaron

Criss Sawyer Wed, 07/14/2010 - 08:31
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hi,

thx you for the info aeron, i do really apreciate your help.

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