I was wondering if anyone had any tidbits they could share on silent monitoring. I am running into an issue at a customer location where about 2/3 of the computers are working but they others are not, when you try to monitor them with the supervsior desktop you get a pop up window that says Voice Monitor error, silent monitor session failed and gives a bunch of reasons. The customer has updated the drivers for both the intel and Broadcom NICs and has also done the reg edit for the Cisco doc. None of the NICs are on the three year old list of approved network cards. These are all Dells most are SFF and the other are laptops like the 430 or 420 series. The customer does not want to SPAN all the voice vlans and use the second NIC on the UCCX server. Thanks
I have this problem too.