ACE -tremendous increase in error counts and website is slow

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Jul 15th, 2010
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I am facing a seriuos issue with ACE. We are hosting one of the website of a leading airlines. Issue what they are facing is slowness in the performance of the website. The landing page itself is taking much time. I have tried all the ways i can but it didnt helped . In show stat conn count is increasing like a hell. Could you please any one help me to resolve the issue. under parametre map i have configured set tcp wan-optimisation rtt as 0. Any help would be highly appreciated.

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Gilles Dufour Mon, 07/19/2010 - 06:53
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All performance issue requires the same troubleshooting steps.

1---capture a trace going directly to the server.

2--- get a show tech on ace and call it before_error_show_tech

3--- capture a sniffer trace going to the same url but via ACE

4--- get a 2nd show tech and call it after_error_show_tech

Now, you need to compare the 2 show tech and see where there is high inter-packet delay.

Check which counters increased between the 2 show tech.

If you can't find a solution, send the info to the TAC.



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