I have client with CUCM 7.1.3 and Unity Connection ,scenario is i have user B who takes calls for 12 other users when they are not in the office ,these 12 users do not have voicemail ,so if someone phones one of these users ,let`s call it user A ,the call must forward to user B ,but if user B does not answer the call it needs to go to User B`s voicemail and not user A`s.
Any ideas ?
In your case we want calls that Forward to User B and then go unanswered
and arrive @ Unity Connection to receive User B's greeting
Let's say User B is Directory Number 5555 and one of the User's who forwards
to 5555 is 2323.
Go to CUCM Admin>Features>Voicemail>Voicemail profile>Add a new
Name = User B transfer _Profile
Description = User B Answering Group
Voicemail Pilot # = Use default
Voicemail Box Mask = 5555
Then go to the DN config page for 2323 (and the other 11 Users) and under
Voicemail Profile add>User B transfer _Profile>Update
Now calls that have routed via 2323 to 5555 to UC will receive the Greeting
for User B @ 5555.