NSS324 - Firmware BIN File

Unanswered Question
Jul 16th, 2010

G'day Guys,

I took a NSS324 home for testing purposes and I think I busted it.

Where can I get a copy of the firmware BIN file to restore the unit.

Cheers Ant

I have this problem too.
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David Hornstein Tue, 07/20/2010 - 19:42

Hi Purchasing Multimedia,

Glenn is correct the SBSC is the place to go,  the technician there should have escalated the case to his/her next level of support or diagnosed the problem and then escalated the case. 

Please take the effort to call the Small Business support Center back again, and open a case or re-open the old case number and this time ask the technician to escalate the case if they can't get you the software.

If you run into any issue, as a Systems Engineer at cisco I am happy to facilitate the necessary support you require.

If you need my assistance send your open case number to me with your contact details.

My email address is [email protected]

regards Dave


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