07-16-2010 08:13 AM - edited 03-15-2019 11:45 PM
Hi All
I have a 2811 with CCME and CUE. I have 17 mailboxes and im trying to create an 18th - but im getting the error 'max mailboxes exist'
where is this value set in CUE - and how do I change it?
First one with the correct answer wins a cup of coffee (but you have to come to our office)
Solved! Go to Solution.
07-16-2010 08:30 AM
Hi Huw,
Hope life is treating you well my friend!
Try
CUE> show software licenses
Core:
- Aplication mode: CCME
- Total usable system ports: 8
Voicemail/Auto Attendant:
- Max system mailbox capacity time: 6000
- Default # of general delivery mailboxes: 12
- Default # of personal mailboxes: 12
- Max # of configurable mailboxes: 17
Languages:
- Max installed languages: 1
- Max enabled languages: 1
You would need to order/download the proper CUE License for a higher number of supported mailboxes. Have a look;
Your system probably came with a License like this for (Note the part#);
12-mailbox package: cue-vm-license_12mbx_cme_x.x.x.pkg
What you would need for use with CME is a License like this for CME (Note the part#);
25-mailbox package: cue-vm-license_XXmbx_cme_x.x.x.pkg
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008064172a.shtml#t3
Cheers!
Rob
Please support CSC Helps Haiti
07-16-2010 08:30 AM
Hi Huw,
Hope life is treating you well my friend!
Try
CUE> show software licenses
Core:
- Aplication mode: CCME
- Total usable system ports: 8
Voicemail/Auto Attendant:
- Max system mailbox capacity time: 6000
- Default # of general delivery mailboxes: 12
- Default # of personal mailboxes: 12
- Max # of configurable mailboxes: 17
Languages:
- Max installed languages: 1
- Max enabled languages: 1
You would need to order/download the proper CUE License for a higher number of supported mailboxes. Have a look;
Your system probably came with a License like this for (Note the part#);
12-mailbox package: cue-vm-license_12mbx_cme_x.x.x.pkg
What you would need for use with CME is a License like this for CME (Note the part#);
25-mailbox package: cue-vm-license_XXmbx_cme_x.x.x.pkg
http://www.cisco.com/en/US/products/sw/voicesw/ps5520/products_tech_note09186a008064172a.shtml#t3
Cheers!
Rob
Please support CSC Helps Haiti
07-19-2010 01:59 AM
Hey Rob
Life's good thanks! indeed it would appear I have the default 17 mailboxes - so off to Ingram to sort out some more.
Thanks for the info much appreciated!!
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