Some PoE ports don't work on Cisco Catalyst 3560

rmarulandazapata · ‎07-16-2010

Hi.

My problem is the following.

A switch Cisco Catalyst 3560 of one of our customers, model WS-C3560G-24PS-S, have three ports (3, 4 and 6) that don't give PoE. The other ports work fine.

I've reviewed power inline parameters, and where I run debug of power inline events, at the connect IP Phone the ports don't show neither activity, but if I connect the IP Phone to a port other than 3,4 or 6 ports, this power on.

I'm attaching de show tech of this switch.

Thanks in advance for the help,

Ramiro Marulanda

Reza Sharifi · ‎07-16-2010

Hi,

Looking at your config ports 3,4 and 6 are configured just as any other port. This looks as to be a hardware issue. I would open a ticket with TAC and RMA the device.

HTH

Reza