RTR problem

Faizan Khursheed · ‎07-17-2010



We have witnessed the following memory dump on the collocated router.  find the remedy for this


 
*Jul 16 10:03:26.942: %SCHED-7-WATCH: Attempt to enqueue uninitialized watched queue
(address 0). -Process= "Virtual Exec", ipl= 0, pid= 192,  -Traceback= 0x60C9D970
0x61F2CAA8 0x61CB0530 0x61CEEB38

Richard Burts · ‎07-17-2010

A traceback error message is almost always a sign of a software problem. There is not enough information in your post to identify the specific software problem. You might try putting that error message through the error decoder (which will also need the output of show version) and it might identify the error.

If this router is covered by a maintenance agreement then the best thing to do is to open a case with Cisco TAC. They would be the best to identify the problem and to provide a solution. Another alternative might be to change the version of the IOS that it is running in hopes that the different version will not have this problem.

HTH

Rick

HTH

Rick

Faizan Khursheed · ‎07-17-2010

------------------ show version ------------------

Cisco IOS Software, 1841 Software (C1841-ADVIPSERVICESK9-M), Version 12.4(20)T, RELEASE SOFTWARE (fc3)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2008 by Cisco Systems, Inc.
Compiled Thu 10-Jul-08 20:28 by prod_rel_team

ROM: System Bootstrap, Version 12.3(8r)T9, RELEASE SOFTWARE (fc1)

Colgate_SAP uptime is 6 weeks, 6 days, 4 hours, 6 minutes
System returned to ROM by reload at 09:50:25 UTC Sat May 29 2010
System image file is "flash:c1841-advipservicesk9-mz.124-20.T.bin"

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
export@cisco.com.

Cisco 1841 (revision 6.0) with 119808K/11264K bytes of memory.
Processor board ID FCZ10329042
2 FastEthernet interfaces
1 ATM interface
1 Virtual Private Network (VPN) Module
DRAM configuration is 64 bits wide with parity disabled.
191K bytes of NVRAM.
62720K bytes of ATA CompactFlash (Read/Write)

Configuration register is 0x2102

Richard Burts · ‎07-28-2010

I am sorry but the error message decoder was not helpful in identifying this problem. I believe that the advice that I gave in my previous post is the best that I can do: if this router is covered under a maintenance contract then you can open a case with TAC. Otherwise you might try a different version of code.

HTH

Rick

HTH

Rick