A few basic questions on CAS

Unanswered Question
Jul 18th, 2010

Dear friends,

I am using CAS server 4.7.2.

1. A user was earlier reporting that she was getting prompted for clean access login again and again.

By the time, i went, the problem was resolved.

I checked the perfig-log under /perfigo/logs folder but it did not show any indication.

Is there any other place that i should be looking for at the problem time.

2. Also, i am getting the following error in perfigo-log. Is it common to get this error and is it informational only?

Using JRE_HOME: /usr/java/jdk1.6.0_12

[FAILED]

3. Is there any way to enable verbose logging for NAC client so that we know when he is connecting, disconnecting and so on?

Thanks a lot

Gautam

I have this problem too.
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Faisal Sehbai Mon, 07/19/2010 - 06:31

Gautam,

Wrong place! In 4.7 look for logs under /perfigo/access/tomcat/logs

Faisal

JUAN HUICAB Wed, 07/21/2010 - 17:40

"A user was earlier reporting that she was getting prompted for clean access login again and again"

I recommend that you check manage subnet and vlan mapping at the CAS the problem could be located at that level.

Regards

JUAN HUICAB Wed, 07/21/2010 - 17:50

Also if that client is behind a IP Phone you have to verify the

filter list in order to check if that device is include.

Regards

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