A few basic questions on CAS

gautamzone · ‎07-18-2010

Dear friends,

I am using CAS server 4.7.2.

1. A user was earlier reporting that she was getting prompted for clean access login again and again.

By the time, i went, the problem was resolved.

I checked the perfig-log under /perfigo/logs folder but it did not show any indication.

Is there any other place that i should be looking for at the problem time.

2. Also, i am getting the following error in perfigo-log. Is it common to get this error and is it informational only?

Using JRE_HOME: /usr/java/jdk1.6.0_12

[FAILED]

3. Is there any way to enable verbose logging for NAC client so that we know when he is connecting, disconnecting and so on?

Thanks a lot

Gautam

Faisal Sehbai · ‎07-19-2010

Gautam,

Wrong place! In 4.7 look for logs under /perfigo/access/tomcat/logs

Faisal

JUAN HUICAB · ‎07-21-2010

"A user was earlier reporting that she was getting prompted for clean access login again and again"

I recommend that you check manage subnet and vlan mapping at the CAS the problem could be located at that level.

Regards

Juan Huicab Internetworking juan.huicab@nextiraone.com.mx T 52 (81) 1001 8000 E 8015 C 52 (81) 1077 2435 San Pedro Garza García, N. L. México www.nextiraone.com.mx

JUAN HUICAB · ‎07-21-2010

Also if that client is behind a IP Phone you have to verify the

filter list in order to check if that device is include.

Regards

Juan Huicab Internetworking juan.huicab@nextiraone.com.mx T 52 (81) 1001 8000 E 8015 C 52 (81) 1077 2435 San Pedro Garza García, N. L. México www.nextiraone.com.mx