IPCC Enterprise Outbound predictive option?

Answered Question
Jul 19th, 2010
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So, I have specific requirement from customer to build IPCC lab demo

for purposses of Outbound predictive dialer only, and only that feature - no IVR, nothing else.

Just wondering from someone with much more exprerience - could I build such lab solution without using any IVR module in Sprawler configuration?

So just using Sprawler and Call manager as PG two agents and IP phones and do some tests on Outbound predictive dialer?


TIA,

Dragan

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