CUE integration with MS Exchange

Unanswered Question
Jul 19th, 2010
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I have already configured voicemail service using CUE.

I want to receive notification in MS outlook inbox when i receive voicemail.

I followed the steps mentioned in guide to receive notification in email inbox and receive voicemail as attachment but this does not work.

I can ping the email server from CUE.

I will appreciate if somebody who has already applied these settings could guide me.



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sayeedibrahim Mon, 07/19/2010 - 07:48
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Ok cool.. i am receiving voicemail as email atatchments.

I followed the steps mentioned in cisco guides.

Here are the rough steps:

1. Login to Unity Express through the web GUI
2. Administration > SMTP Settings - specify your exchange server, exchange admin user and password
3. Voice Mail > Message Notification > Notification Administration - enable system-wide notification for all messages
4. Configure > Users
5. Select the user for whom we want to enable notifications
6. On the Notification tab click on Email Inbox - enable notification, set email address, set notification preference for All Messages & check the setting to attach voice mail to message
7. Back from the Notification tab - check the Enabled box for Email Inbox, apply changes

Hope this helps someone looking for a similar setup.


Ibrahim SAYEED


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