Hi I’m having problems with Call Forwarding. The scenario is below what I’m trying to achieve.
Call comes in to main DN number phone, if it is not answered after 3 rings it forwards to next number configured i.e. his 2nd line. If it does not answer within 3 rings the call goes back to the voicemail.
This is use to work in my old version of Call manager but couple of days back we have upgraded to 7.1.3 & the problem started.
Any help is most appreciated.