07-20-2010 02:19 PM - edited 03-04-2019 09:08 AM
A RV-082 dual-WAN router we installed cannot pull an IP address from the cable co.'s cable modem. The WAN2 field stays at 0.0.0.0 even after repeated DHCP requests are issued, at the command of the web-based management page. A laptop connected via the same cable to the modem pulls an address successfully. also, a static IP is assigned to the service. When programmed into the RV082, it will not respond to ping from the WAN side via this IP address. The router otherwise works fine, the WAN 1 port is connected to an ADSL modem which works fine. The router is configured in 'fall-back' dual-WAN mode. Any assistance in discovering why these devices don't work together would be most greatly appreciated.
07-20-2010 02:24 PM
I'm having the same issue with this router. At times it simply will not pull an ip address from the cable modem. I keep losing connectivity randomly and have no idea why.
07-20-2010 02:26 PM
Hello,
Can you use a cross-over cable between the cable modem and your router port
and see if that helps? If that is not possible, then if you have a spare
hub, connect it between the router and the cable modem.
Hope this helps.
Regards,
NT
07-20-2010 03:05 PM
I will try one or both of these methods tomorrow morning. Thanks in advance for the suggestions.
k
07-21-2010 04:12 PM
07-21-2010 04:38 PM
My cable modem at home will not issue a DHCP address to a 'new' connected device without the cable modem being power cycled first. That or hve the 'new' device use the same MAC as the 'old' one if possible. But try power cycling it first.
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