UCCX 7.0(1)SR5 - Unlock web desktop administrator

Answered Question
Jul 20th, 2010

Does anybody know how to unlock the web desktop admin page in UCCX?  I am POSITIVE I am the only one using it, there are no TS Sessions open and yet it still says that somebody has it open.  Again, positive this isn't the case.  On a reboot of the server it will clear this error as will a Control Center stop and start.  Obviously with a server in production this is an issue.

Anybody?

I have this problem too.
0 votes
Correct Answer by Jonathan Schulenberg about 6 years 6 months ago

I have seen the same behavior on a 7.0(1)SR4 install and suspect it to be a bug. I have not had a customer willing to pay for me to deal with TAC on this issue since there is a semi-acceptable workaround. I suggest that you open a case with TAC.

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Correct Answer
Jonathan Schulenberg Tue, 07/20/2010 - 18:16

I have seen the same behavior on a 7.0(1)SR4 install and suspect it to be a bug. I have not had a customer willing to pay for me to deal with TAC on this issue since there is a semi-acceptable workaround. I suggest that you open a case with TAC.

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